Accessibility Statement

Last Updated: December 25, 2024

Our Commitment to Accessibility

Aloha Sleep Apnea & Airway Center is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

We believe that everyone deserves access to information about sleep apnea treatment options, regardless of ability. Accessibility is not only a legal requirement but also reflects our core values of providing compassionate, inclusive healthcare.

Conformance Status

We are actively working to make our website conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

WCAG 2.1 Level AA Compliance

We aim to meet WCAG 2.1 Level AA standards, which address the most common barriers for people with disabilities, including those affecting vision, hearing, mobility, and cognitive abilities.

Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure

  • Clear and consistent navigation throughout the site
  • Semantic HTML markup with proper heading hierarchy
  • Descriptive page titles and headings
  • Skip navigation links to main content
  • Breadcrumb navigation on all pages
  • Logical tab order for keyboard navigation

Visual Design

  • Sufficient color contrast ratios (WCAG AA compliant)
  • Text that can be resized up to 200% without loss of functionality
  • Responsive design that works on various screen sizes
  • No content that relies solely on color to convey information
  • Clear visual focus indicators for keyboard users

Content and Readability

  • Plain language and clear, concise content
  • Descriptive link text (no "click here" links)
  • Alternative text for images and graphics
  • Transcripts and captions for video content (when available)
  • Readable fonts and appropriate text spacing

Forms and Interaction

  • Clearly labeled form fields with visible labels
  • Error messages that are clear and helpful
  • Keyboard-accessible forms and interactive elements
  • ARIA labels and landmarks for screen readers
  • Sufficient time to complete forms

Technical Standards

  • Valid HTML5 markup
  • WAI-ARIA attributes for enhanced screen reader support
  • Compatible with assistive technologies (screen readers, magnifiers, etc.)
  • Accessible PDF documents (when provided)
  • Mobile-friendly and touch-friendly interface

Compatible Assistive Technologies

Our website is designed to be compatible with common assistive technologies, including:

Screen Readers

  • • JAWS (Windows)
  • • NVDA (Windows)
  • • VoiceOver (macOS, iOS)
  • • TalkBack (Android)

Other Tools

  • • Screen magnification software
  • • Speech recognition software
  • • Alternative input devices
  • • Browser accessibility features

Supported Browsers

Our website is designed to work with the latest versions of the following browsers:

Google Chrome Mozilla Firefox Safari Microsoft Edge

For the best experience, we recommend keeping your browser updated to the latest version.

Keyboard Navigation

Our website can be navigated using only a keyboard. Common keyboard shortcuts include:

Tab Move forward through interactive elements
Shift + Tab Move backward through interactive elements
Enter/Space Activate links and buttons
Arrow keys Navigate within menus and groups
Esc Close modals and menus

Known Limitations

We are continuously working to improve our website's accessibility. Currently known limitations include:

  • Some third-party embedded content (maps, forms) may have limited accessibility
  • Some older PDF documents may not be fully accessible (we are working to update these)
  • Video content may not all have captions yet (being added progressively)

We are actively addressing these limitations and welcome your feedback to help us prioritize improvements.

Third-Party Content

Some content on our website is provided by third parties (such as embedded maps, payment processors, or scheduling tools). While we strive to use accessible third-party services, we may not have complete control over the accessibility of these external tools. If you encounter accessibility barriers with third-party content, please let us know so we can work with our vendors or find alternatives.

Ongoing Accessibility Efforts

We are committed to ongoing accessibility improvements, including:

  • Regular accessibility audits and testing with assistive technologies
  • Staff training on accessibility best practices
  • User testing with people who use assistive technologies
  • Incorporating accessibility into our design and development process
  • Staying current with WCAG guidelines and updates
  • Monitoring and addressing reported accessibility issues

Physical Office Accessibility

We are also committed to physical accessibility at our office location:

  • Wheelchair accessible entrance and facilities
  • Accessible parking spaces
  • Accessible restrooms
  • Assistive listening devices available upon request
  • Service animals welcome
  • Reasonable accommodations provided as needed

Please contact us in advance if you have specific accessibility needs so we can ensure we are prepared to accommodate you.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please let us know:

Accessibility Feedback

Phone: (503) 922-1166

Email: [email protected]

Mail: 18435 SW Alexander St, Suite C, Aloha, OR 97006

We aim to respond to accessibility feedback within 3-5 business days.

Alternative Access

If you are unable to access any content or feature on our website due to accessibility barriers, please contact us. We will:

  • Provide the information in an alternative accessible format
  • Assist you with scheduling appointments or accessing services by phone
  • Work with you to find an acceptable solution
  • Prioritize fixing the accessibility issue

Assessment and Testing

We regularly assess the accessibility of our website through:

  • Automated accessibility testing tools
  • Manual testing with keyboard navigation
  • Testing with screen readers and other assistive technologies
  • Review by accessibility experts
  • User feedback and bug reports

This ongoing assessment helps us identify and address accessibility issues promptly.

Formal Complaints

If you are not satisfied with our response to your accessibility concerns, you may file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at www.hhs.gov/ocr or contact them at 1-800-368-1019 (TTY: 1-800-537-7697).

Our Promise: Accessibility is an ongoing commitment. We are dedicated to providing equal access to our services and information for all patients and visitors. Thank you for helping us improve our website's accessibility.

Need Assistance?

Our team is here to help. Contact us by phone or email for personalized assistance.

Call Now: (503) 922-1166